Car-commerce, payment and delivery in our weekly recap (CW14)

wordcloudIt’s been a busy week with a lot of topics going on. The chat-bot discussion/hype is all over the news. It seems that the quite new topic “conversational commerce” (see here) directly develops into automating the conversation. As tempting as it may seem – maybe the companies playing around with it should first try to get the conversation with a real person right. From personal experience that is already hard enough… You can find a nice example of how “nice” it works even with real person chat here (in German, the screenshots show the process anyway). So beware a little bit of automation before everybody drops the nice idea…




  • Google will stop supporting physical Google Wallet cards on June 30 –

  • Real users don’t care about Apple Pay and contactless mobile payments – 

  • Amazon takes on PayPal and others with launch of Amazon Payments partner program – 




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