Roman’s Rants: Banks

Image banksOh dear, it’s been a while since this blog has seen some content, and it’s been an even longer while since I wrote something that had me pissed off. Ladies and gentlemen, fasten your seatbelts, it’s time for a new rant. And this is about banks and how they can make our lives hard – fucking unnecessarily!

No, I’m not talking about the old “investment bankers are responsible for a global economic crises and need their over-expensive watches shoved up their arses”. (Although this is also very true.) And I’m neither talking about me wanting something indecent such as a loan. No way. What I wanted was Bank A to change the ownership of an account – since I’ve changed a company name. After that couldn’t be done for some reasons – although I have been bugging them for over 3 months – and because of some other minor shit, I’ve decided to move my stuff over to Bank B. The latter seemed eager and offered a transfer service: we cancel the account over at Bank A and move all the funds over to Bank B for you. Seemed perfect. But it wasn’t. For about three weeks I heard absolutely nothing. Then all of a sudden my account at Bank A was gone, and the money hasn’t arrived at Bank B. Basically, an considerable amount of money is floating through the financial galaxy and I wasn’t told … a single fucking thing!!

Now, this is 2014 we’re talking about. I’ve said so before, I will say it again: mankind is sending bloody robots to Mars, and the banks in one of the richest economies in the world don’t manage to get the most basic stuff right: communicate, you dicks, be transparent, for crying out loud!! This would be so easy: just send a short email about what’s happening. Give me a call, send a fucking pigeon! I mean, here I sit, my daily business being mostly getting ecommerce websites to communicate well with their customers – because this is what fucking matters! People want to know! They want to feel comfortable about giving money away and hopefully receiving the stuff they ordered. This applies to all industries, this is the main source of innovation we witness every day. But apparently, there are still Gallic villages oblivious of what’s happening around it. Be that as it may. Change is coming fast, and they don’t have any magic potion. You deserve it, you pricks. Over and out.

(Image by 401(K) 2013)

Berlin review

Berlin Hackathon 2013I went to the Berlin Hackathon yesterday and I must say that it was an amazing event. Sitting in the jury I had the opportunity of viewing all the event from an outside position, total relaxed. What was stunning and surprising to me was the fact that all 5 teams came up with really bright ideas. The teams had roughly 30 hours of coding time and were completely free to develop an idea based on the the provided API’s. The jury decision really was between very good and good, it was quite a close call. In some cases the teams nearly delivered ready solutions, not just prototypes. The code was structured and well thought written. The creativity of the teams was brilliant – they managed to start with already good ideas, from the coding as well as the business point of view.

This event is a clear indicator for me that it makes sense to organize hackathons. I really hope that commercetools with their SPHERE I/O platform will organize the next edition soon. Thanks to Dirk, Robin and the team for such a pleasant event, which really was a hackthon and not just a wrapped marketing event! Keep on going! All all others: if there is a hackathon near you, go there and participate/observe/learn.

Exceed 2013 – Day two photo gallery

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Rakuten: Happy Commerce Versus Vending Machines

_happy commerce1The Japanese conglomerate has declared war on the online “vending machines” and wants to compete with a model centered around fun e-commerce.

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What do you know about ecommerce?

We have welcomed our new sponsor Venda last monday. That reminded me of how I got to know Venda back last year. For me they were simply a blind spot, even though I considered myself a well informed consultant in the ecommerce industry. That was when a concept I learned during my MBA studies came back to my mind – the Johari window which shows how limited our knowledge in fact is. So from time to time it makes sense to take a step back and think about what you know, what you estimate about things and what you might not know.

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